Terms and Conditions

General

1.      Introduction

1.1.  Icarus is an application (app) developed by Icarus Wealth Limited for the purpose of enabling New Zealand residents to invest in Indian mutual funds.

1.2.  The platform is operating from New Zealand.

1.3.  Icarus provides access to Indian investment products by making them accessible to you through our app. We do not create or issue financial products ourselves and so cannot guarantee the value or results of the products you buy through our app. It is essential you personally consider the merits of the investments you make before investing.

1.4.  Our terms and conditions cover your use of any product or service offered by Icarus Wealth Limited or its subsidiary companies. They provide our responsibilities to you, and your responsibilities to us.

2.      Governing law and jurisdiction

2.1.  These terms are governed by the law of New Zealand.

2.2.  The tax laws of India and New Zealand apply to investments through the app.

2.3.  The platform is registered in New Zealand as a Financial Services Provider. It is also registered as a reporting entity under the Anti-Money Laundering & Countering Financing of Terrorism Act 2009. It is supervised by the Financial Markets Authority (FMA).

2.4.  Indian law applies to any money you invest into the Indian market. Icarus is regulated by the Securities and Exchange Board of India (SEBI) and complies with strict regulatory standards, ensuring the safety and security of investor assets. This includes the Securities and Exchange Board of India (SEBI) Act and associates regulations.

2.5.  Icarus will provide details of the customer's country of residence, citizenship, PAN card (tax ID for Non-Resident Indians), and transaction reporting every quarter to SEBI and Axis Bank part of the monitoring requirements.

2.6.  Icarus Wealth Limited is registered with the Insurance and Financial Services Ombudsman Scheme (IFSO) for the resolution of complaints and disputes.  

3.      Acceptance of Terms

3.1.  By accessing or using the Icarus mobile app and any associated services (together, the “Services”), you (the “Customer”) and any entity you are authorised to represent agree to be bound by these General Terms and Conditions (“Terms”) and our Privacy Policy.

3.2.  You must read these Terms and our Privacy Policy carefully. If anything is unclear, please contact us at support@icarus.co.nz before continuing to use the Services.

3.3.  Third parties may impose their own additional rules and terms (“Third-Party Terms”) relating to certain products, features or integrations. We will communicate these to you where they apply.

3.4.  You agree to comply with all Third-Party Terms and accept them where required in order to use those products, features or integrations.

3.5.  All intellectual property rights in the Services, including our branding, content, software, technology, and documentation, are owned by Icarus or its licensors. Nothing in these Terms grants you any rights to use our trademarks or other intellectual property.

3.6.  By using the Services, you authorise Icarus to act on your behalf to provide any necessary consents or instructions to receive funds, payments, or income through third-party platforms as required to deliver the Services.

3.7.  Capitalised terms used in this section but not defined in the Terms are defined in the Dictionary at the end of these Terms.

4.      Service Availability

4.1.  Other than as expressly set out in these Terms, we provide the Services on an “as is” basis and make no specific promises regarding their security, uninterrupted operation, or error-free performance. We undertake to deliver the Services with reasonable care and skill in accordance with our legal obligations, but you acknowledge that there may be times when the Services may become limited or unavailable, or may not function as expected.

4.2.  From time to time, you may be required to install updates or upgrades to continue using the Services.

4.3.  We may temporarily suspend your access to or use of all or part of the Services if we reasonably determine it is necessary, including:

4.3.1.     for technical, legal, or regulatory reasons (such as compliance with the Bombay Stock Exchange (BSE), the National Stock Exchange (NSE) of India, or other regulators).

4.3.2.     during emergencies or periods of exceptionally high trading activity.

4.3.3.     to protect our Customers or Icarus Wealth Limited or its subsidiaries from fraud, security breaches, or other harm.

4.3.4.     to ensure other Services remain available to you or our other Customers.

4.3.5.     if our systems, or those of our Support Team or third-party providers, are unavailable or malfunctioning.

4.3.6.     for maintenance, upgrades, or performance improvements of our systems.

4.4.  We are not liable for any loss, damage, or inconvenience you may suffer as a result of the unavailability of the Services or any suspension under this section.

 

5.      Market Information

5.1.  We may provide, pass on, link to, curate, and generate general investment and wealth development information or tools through our Services or Website (collectively, “Market Information”), including:

5.1.1.     definitions of investment terminology;

5.1.2.     pricing data and market news;

5.1.3.     returns and performance metrics; and

5.1.4.     calculation tools and other investor resources.

5.2.  Market Information is intended solely to help you make informed decisions and does not constitute financial, legal, tax, or investment advice.

5.3.  All Market Information is owned by, or licensed to, Icarus Wealth Limited or its subsidiaries, or is publicly available. You may use our Market Information only for your personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, or create derivative works from any Market Information without our prior written consent.

5.4.  Market Information is provided on an “as is” and “as available” basis. We do not guarantee:

5.4.1.     continuous or uninterrupted access to any Market Information.

5.4.2.     accuracy, completeness, reliability, or timeliness of the data.

5.4.3.     that the information will meet your particular needs or function without error.

5.5.  We may modify, suspend, or discontinue any aspect of Market Information at any time without notice.

5.6.  To the fullest extent permitted by law, Icarus Wealth Limited and its licensors disclaim all warranties, whether express or implied, regarding Market Information. Icarus or associated entities and persons are not responsible or liable for any use by you of the Market Information.

Accounts

6.      Eligibility and Account Opening

6.1.  To open an Account and use our Platform, you must:

6.1.1.     be at least 18 years old and a resident of New Zealand.

6.1.2.     be a natural person (unless otherwise agreed in writing);

6.1.3.     hold a New Zealand bank account registered in your name;

6.1.4.     have a New Zealand residential address;

6.1.5.     provide all information we request, and confirm it is accurate, complete, and up-to-date;

6.1.6.     agree to comply with our Terms;

6.1.7.     provide any required tax information;

6.1.8.     comply with all applicable local laws regarding foreign investment; and

6.1.9.     adhere to any transaction or account minimums and maximums displayed on the Platform.

6.2.  We reserve the right, at our sole discretion, to modify or waive any eligibility criteria at any time.

6.3.  We are under no obligation to open an Account for you or explain our reasons if we decline to.

7.      Customer Information and Verification

7.1.  We may request additional information at any time for identity verification, anti-money-laundering laws, or other lawful purposes.

7.2.  You must promptly provide the requested information and update any changes directly in the Platform or by notifying us.

7.3.  If you fail to supply or update required information, we may suspend your access, liquidate your investments, and close your Account.

7.4.  User identity verification will be conducted through Aply ID.

8.      Account Use, Modification, and Termination

8.1.  You may use our Platform only for your own personal investments, unless we agree in writing to allow trust, group, or business investing, subject to additional terms.

8.2.  We may suspend or terminate your Account at any time, with or without cause, and without providing reasons.

8.3.  Upon termination or suspension, we may liquidate your investments, withhold any unsettled funds, and retain any residual balance at or below $0.01.

8.4.  Dormant or inactive Accounts may be subject to additional review and closure where Icarus considers appropriate.

8.5.  Closing of accounts

8.5.1.     You can close your account as long as there is no balance or securities left in it.

8.5.2.     Accounts can be closed via the Icarus app or from the contact page on the website.

8.5.3.     There is no closing fee.

8.5.4.     You will receive email confirmation of the closure of your account.

8.5.5.     If the account is not empty, the Icarus team will be unable to close the account and will contact you to discuss.

9.      Transaction and Funding Requirements

9.1.  All deposits and withdrawals must be in NZD, via a local bank account in your name.

9.2.  You may only top up your Wallet from a New Zealand-registered bank account.

9.3.  We apply rounding to Wallet and Portfolio values; some calculations may use more decimal places behind the scenes.

9.4.  Withdrawals must be sent to the same bank account from which funds originated.

9.5.  Funds from sell Orders may appear available before settlement but cannot be withdrawn or used until settlement completes.

10. Rights and Disclaimers

10.1.                   If we mistakenly credit your Account with funds or investments that do not belong to you, we may immediately reverse those credits. If you have already withdrawn or traded in error, you are liable to repay us the full value.

10.2.                   If you deposit money with incorrect reference details, we may hold those funds while awaiting your instructions. Unidentified funds may be returned to the source after a reasonable period, in accordance with law.

10.3.                   We may suspend withdrawals or request further documentation if we suspect financial crime, fraud, or non-compliance

User Responsibilities

11. Compliance and Conduct

11.1.                   You agree to comply at all times with these Terms, any Market Conduct Rules, all applicable law (including but not limited to New Zealand and Indian law applicable to the Services) and our reasonable instructions.

11.2.                   You must not use our Services to conduct or support illegal activities, including money laundering, financing terrorism, or market manipulation.

11.3.                   All information sent through your Account is deemed a valid instruction from you and you are responsible for its accuracy.

12. Account Security

12.1.                   You are responsible for all activities on your Account and must take reasonable steps to secure it, including:

12.1.1.ensuring no one else uses your account or observes you entering your credentials.

12.1.2.regularly updating your password and never recording it in a way others could find or sharing it.

12.1.3.not leaving devices unattended while signed in.

12.1.4.keeping your electronic devices free from malware and physical tampering.

12.2.                   You must notify us immediately if you suspect your credentials have been compromised or if there has been any unauthorised access or use of your Account.

13. Information and Updates

13.1.                   You must provide and maintain accurate, complete, and up-to-date information (personal details, contact information, tax residency, bank account).

13.2.                   You must notify us immediately of any changes to your information or circumstances that affect your use of the Services.

14. Behaviour and Prohibited Actions

14.1.                   You must not attempt to introduce viruses, malware, or other harmful code into our Services or any third-party systems accessed through them.

14.2.                   You must refrain from posting or sharing illicit, offensive, or infringing content via our Services.

14.3.                   You must not reverse-engineer, circumvent, or interfere with our systems, security controls, or any part of the Platform.

15. Account Suspension and Termination

15.1.                   We may suspend or terminate your Account, with or without cause, including for:

15.1.1.fraud, suspected fraud, or security breaches

15.1.2.non-compliance with these Terms or Applicable Law

15.1.3.repeated failed Customer Due Diligence checks or other requests

15.2.                   During suspension, you cannot access or transact on the Platform. Upon termination, we may liquidate your positions and withhold unsettled funds.

16. Payments and Indemnity

16.1.                   You are liable for any amounts you owe us, including fees, levies, and costs arising from your use of the Services.

16.2.                   You agree to indemnify and hold us harmless from any losses, damages, claims, or costs resulting from your breach of these Terms or applicable law.

17. Confidentiality

17.1.                   You and we must each keep confidential any non-public information received in connection with your use of the Services, except as required by law or with prior written consent.

 

Trades, Fees and Taxes

18. Fees and Commissions

18.1.                   A standard brokerage fee of 1% of each trade value is deducted from your balance upon purchase, unless otherwise stated (for example, during promotions).

18.2.                   No currency conversion fees apply.

18.3.                   No withdrawal fees apply.

18.4.                   Fee percentages or calculation methods may vary during special offers or at other times.

19. Taxes

19.1.                   You are solely responsible for all taxes on your investments.

19.2.                   You must provide your PIR; if you do not, a default withholding rate of 33% applies.

19.3.                   We will withhold any required taxes and remit them to the IRD per New Zealand tax laws.

19.4.                   We collect and store your IRD number but do not share it with third parties.

20. Trade Execution and Settlement

20.1.                   When you execute an order, you tell us what to do and we act on your instructions providing that your instructions are consistent with our obligations under applicable law and these Terms.

20.2.                   You need sufficient funds in your Wallet to execute an order.

20.3.                   Orders can be placed at any time. We cannot guarantee the price will be the same when the order is executed as was shown when the order was originally made.  Trades are executed and settled on a T+2 basis (up to two business days after instruction).

20.4.                   Currency conversion into INR occurs when the trade is executed.  The rate shown in the app is indicative only, and may differ by the time of settlement. You agree to us making the purchase in INR.

20.5.                   When placing an order, you agree that we may:

20.5.1.act on your behalf;

20.5.2.aggregate or bundle multiple orders;

20.5.3.delay the processing of your order for any reason;

20.5.4.set and modify limits for your order.

20.6.                   Market-standard decimal-rounding rules apply to trade amounts.

20.7.                   Icarus purchases the securities it its own name.

20.8.                   Upon settlement, you receive a contract note in the Icarus app and through your email, which details:

20.8.1.the securities purchased or sold; and

20.8.2.the price and trade value; and

20.8.3.the amount of commission paid to Icarus.

20.9.                   You are then recorded as the ultimate beneficial owner of the securities.

20.10.               You are responsible for reviewing the contract note for accuracy and you must inform us of any error in the contract note.

20.11.               In accordance with SEBI regulations, we report the ultimate beneficial owner of each security.

21. Investment Income

21.1.                   Income from sales, dividends, or distributions is processed net of fees and taxes and then credited to your linked bank account.

21.2.                   If the net income is below NZD or INR 0.01, no credit is made.

21.3.                   Processing times vary and may be delayed by third-party exchanges, custodians, or banking systems.

22. Trigger Orders

22.1.                   Trigger Orders (including stop loss and trigger buy Orders) allow you to set a price that, when reached during regular trading hours, automatically sends a market Order to be placed in a queue for execution. Trigger Orders are currently only available for selected securities and may be subject to eligibility criteria.

22.2.                   When you set up a stop loss Order, you specify:

22.2.1.The trigger price at which your sell Order will be sent to market as a market Order.

22.2.2.The quantity of units you wish to sell if the investment’s share price drops to or below your trigger price.

22.3.                   When you set up a trigger buy Order, you specify:

22.3.1.The trigger price at which your buy Order will be sent to market as a market Order.

22.3.2.The quantity of units you wish to buy if the investment’s share price rises to or above your trigger price.

22.4.                   Trigger Orders are only activated during regular trading hours on a trading day. Once an order is triggered, it will become part of the orderbook, so long as your wallet balance is sufficient to place the order.

22.5.                   Price movements during extended trading hours will not activate a Trigger Order.

22.6.                   There may be a delay between the trigger price being reached and your Order being sent to market. Once sent, your Order may be filled at, below, or above your trigger price depending on market conditions and liquidity.

22.7.                   All Trigger Orders are subject to standard market Order processing rules and applicable law. We may modify, suspend, or cancel Trigger Orders at our discretion to protect system integrity or comply with regulatory obligations.

23. Account Allocation and Error Corrections

23.1.                   If deposits arrive without correct reference details, we will hold the funds pending your instructions.

23.2.                   Unclaimed or unallocated funds may be returned to the original source after a reasonable holding period.

23.3.                   If we mistakenly credit funds to your account, we reserve the right to reverse those funds without notice. You are liable to repay any amounts withdrawn before correction.

24. Withdrawal and Payout Restrictions

24.1.                   When a sale is completed, money will appear in the wallet after the settlement. A withdrawal request can be honoured within two business days after the settlement.

24.2.                   Redemption proceeds and withdrawals will be sent only to the bank account you used for the original deposit, unless a new payout account has been nominated and verified as belonging to you.

24.3.                   To update your payout account, the new account must:

24.3.1.match your name exactly; and

24.3.2.be verified by your previous bank through confirmation that the old account is closed; and

24.3.3.be verified by your new bank through a bank statement.

25. Cancellation and Refusals

25.1.                   We may refuse, cancel, or delay any deposit, withdrawal, Order, or trade at our discretion as required by law or exchange rules, or to protect system integrity, or if we consider it necessary.

25.2.                   Cancellation is without liability to you, except as required by applicable law.

25.3.                   You cannot cancel an Order after the trade has been executed.

25.4.                   Orders may be cancelled if they cannot be fulfilled within a reasonable timeframe.

Mutual Funds

26. When you place an order to buy Mutual Funds, we attempt to purchase as many units, or fractions of, as possible based on the INR amount of your order at the time it is processed.

27. When you place an order to sell a Mutual Fund, we will attempt to sell the number of units, or fractions of, that you specify.

28. The Mutual Fund becomes a trade when your buy or sell order is completed by the investment provider.

Insolvency

29. You are the ultimate beneficial owner of the money in your Wallet and investments in your Portfolio: Icarus Wealth Nominees Limited holds these on bare trust for you. If we or any of our sub-custodians (including third party sub-custodians) become insolvent, the money in your Wallet and any investments in your Portfolio cannot legally be used to pay Icarus Wealth Limited’s debts (or any debts of the sub-custodians). 

30. Your Wallet and Portfolio are protected from:

30.1.                   our general creditors; and

30.2.                   the general creditors of our sub-custodians.   

31. In the event that we become insolvent you can contact SEBI so seek your investment back. SEBI holds a record of the beneficial ownership of investments and understands that you are the ultimate beneficial owner.

32. If we become insolvent or we materially default on our obligations (or other parties involved in your Order do), then we (or others) may cancel your Orders that haven’t settled and we may suspend trading. If a third party that holds money or investments for you becomes insolvent or materially defaults on material obligations, we will use reasonable endeavours to enforce our rights against them under applicable contracts and law.

Privacy Policy and Data Protection

33. We collect and use your personal information in line with the New Zealand Privacy Act 2020 and our Privacy Policy [link to policy].

34. Our Privacy Officer is Pratik Trivedi. He can be contacted in the following ways:

34.1.                   [contact details for Pratik].

Transfer of Rights and Obligations

35. Customers may not transfer funds, investments or ownership or any rights associated with their investment account to other persons or entities, or transfer them outside of the Platform.

Disclaimers and Limitations of Liability

36. Disclaimers

36.1.                   Icarus Wealth Limited and its subsidiaries are not licensed financial advisors. Nothing in the app constitutes financial, legal, or tax advice or recommendations. You should seek advice from an independent professional if you are uncertain about your investment decisions.

36.2.                   You are responsible for your own investment decisions.

36.3.                   The app may include links to third-party websites or services. We are not responsible for the content, privacy practices, or performance of any third party.

36.4.                   Investing involves risk.

36.5.                   You may lose some or all of your invested capital.

36.6.                   Past performance is not indicative of future results.

36.7.                   Investments and currencies can rise or fall in value or remain unchanged.

36.8.                   You are responsible for all fees, taxes, and compliance with local and international tax and legal requirements.

36.9.                   Prices, exchange rates, and market data displayed on Icarus’s services may be delayed and sourced from third parties. They may not reflect actual market prices, and the price at which your trade executes may differ. Each currency exchange occurs at the rate offered at that moment and is subject to our fees and potential unfavourable fluctuations.

36.10.               Investing in foreign markets carries additional risks, including currency fluctuation, political instability, and regulatory changes. Icarus does not issue, manage, or underwrite any investments or currencies on the platform and is not responsible for their performance or for failures by third-party services.

36.11.               The platform is provided “as is.”  We cannot ensure the Services will always be fully secure, uninterrupted or free of errors.  Icarus is not liable for any problems caused because its services become unavailable or are limited or interrupted, whether by external or internal events.  Icarus cannot promise that the app will always function perfectly or to your expectations or be available at all times.

37. Limitations of Liability

37.1.                   To the fullest extent permitted by law, Icarus and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any loss, damage, claim, or expense arising out of or relating to your use of—or inability to use—the platform or its content, whether in contract, tort (including negligence), strict liability, or otherwise.

37.2.                   Except where prohibited by law, Icarus’s total aggregate liability for all claims under these terms shall not exceed the total fees you paid to Icarus in the 12 months preceding the date the claim arose.

37.3.                   Icarus will not be liable for:

37.3.1.indirect, incidental, special, consequential, or punitive damages

37.3.2.loss of profits, revenue, data, goodwill, or anticipated savings

37.3.3.claims brought by third parties.

37.4.                   The exclusions and caps above do not apply to liability resulting from:

37.4.1.wilful misconduct or gross negligence by Icarus

37.4.2.fraud or fraudulent misrepresentation by Icarus

37.4.3.any other liability that cannot be lawfully excluded or limited under law.

37.5.                   You agree to indemnify, defend, and hold harmless Icarus and its affiliates, officers, directors, employees, agents, and licensors from any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of your use of the platform, your breach of these terms, or your infringement of any third-party rights.

38. These disclaimers and limitations apply equally to Icarus’s employees and agents.

 

Changes to Terms and Conditions

39. We reserve the right to change, add, or remove provisions of these Terms at any time, for any reason, in our sole discretion.

40. You can always find the most current version of the Terms in the Icarus app and on our website. The “Last Updated” date at the top of the Terms reflects the effective date of the latest revision.

41. For material changes, including new fees or significant feature updates, we will give you at least 14 days’ notice.

42. Notice will be sent by email containing a link to review the updated Terms.

43. Continued use of the Icarus platform after the effective date of any change indicates your acceptance of those changes.

44. If you do not agree with any updated Terms, you must stop using the Services and close your account before the effective date.

45. Icarus may implement certain updates immediately, without prior notice, when:

45.1.1.the change is unlikely to have a material negative impact on you or your use of the Services (for example, bug fixes, fee reductions, or minor feature enhancements); or

45.1.2.the change is required to address security threats, system vulnerabilities, legal or regulatory obligations, or your breach of these Terms or applicable law.

46. If a change in law or regulation applicable to Icarus or you conflicts with these Terms, the law or regulation will take precedence over the conflicting provision.

47. Third parties may also impose additional rules that we or you need to comply with. You agree to comply with these additional rules, which we will communicate to you through email. Additional terms and conditions may also apply to products offered by third parties on our platform. You will need to agree to those third party terms and conditions (where applicable) in order to use those particular products.

 

Contact Information for Complaints and Disputes

48. The contact information page [hyperlink] on our website includes contact details for user questions, requests and complaints.

 

Dictionary

Term

Definition

Account

A registered user profile on the Platform that enables access to Services and investment functionality.

Aggregate Orders

The bundling of multiple customer orders into a single transaction for execution.

Bare Trust

A trust arrangement where the trustee holds assets on behalf of the beneficiary without discretion over their use.

Contract Note

A document issued upon trade settlement detailing the securities traded, price, value, and commission.

Customer

The individual accessing or using the Services.

INR

Indian Rupee, the currency in which investments are made.

IRD

Inland Revenue Department of New Zealand, responsible for tax collection and compliance.

Icarus

An application (app) developed by Icarus Wealth Limited to enable New Zealand residents to invest in Indian mutual funds, and utilising Icarus Wealth Nominees Ltd’s nominee account in New Zealand and a custodian account in India to hold users’ funds and investments.

Icarus Wealth Nominees Limited

Icarus’s nominee company that holds users’ funds upon deposit and prior to investment.

Icarus Wealth Limited

The company that developed and operates the Icarus app.

Market Conduct Rules

Rules governing fair and lawful behavior in financial markets, which Customers must follow.

Market Information

General investment and wealth development information or tools provided through the Services or Website, including definitions, pricing data, performance metrics, and calculation tools.

Order

An instruction submitted by a Customer to buy or sell securities through the Platform.

PAN Card

Permanent Account Number card used for tax identification in India, especially for Non-Resident Indians.

PIR

Prescribed Investor Rate, used to determine the tax rate applicable to a Customer’s investment income.

Platform

The digital interface (including the Icarus app and website) through which Customers access Services and manage their investments.

Portfolio

The collection of investments held by a Customer through the Platform.

Privacy Officer

The designated individual responsible for overseeing compliance with privacy laws under the Privacy Act 2020 and for handling data protection matters.

SEBI

Securities and Exchange Board of India, the Indian regulator overseeing investment activities and investor protection.

SEBI Act

Legislation called the Securities and Exchange Board of India Act, which governs investments made into the Indian market.

Services

The Icarus mobile app and any associated services provided by Icarus.

Terms

The General Terms and Conditions governing the use of the Services.

Third-Party Terms

Additional rules and terms imposed by third parties that apply to certain features, products, or integrations within the Services.

T+2 Basis

A trade settlement standard where transactions are completed two business days after the trade date.

Wallet

A digital balance associated with a Customer’s Account used for deposits, withdrawals, and investment transactions.